Selectable System Maintenance Components

• Commissioning
• Warranty extension
• System instruction
• Express repairs
• System inspection
• Remote maintenance
• System revision
• On-site visits
• System updates
• Training and much more

Standard system commissioning

  • Check the completeness and effectiveness of the delivery
  • PC and Network instructions
  • Run test measurements with basic instruction for the operator: configure, measure, record, analyze, document
  • Approx. 4 hours on site
  • Package price include travel expenses up to 400 km one-way distance

System instruction

  • Commissioning with system instruction
  • Overview of specific customer device
  • Software and system overview
  • Instruction on essential operating elements
  • Explanation of measurement, storage, analysis and reporting features
  • Approx. 10 hours on site (1.5 days)
  • Package price include travel expenses up to 400 km one-way distance

System inspection

  • System inspection and function test
  • Input and output calibration
  • Calibration per channel and measurement range
  • Certificate of calibration according to EN ISO 9001

System revision

  • System update, possibly to the latest version
  • System inspection and function test
  • Input and output calibration
  • Calibration per channel and measurement range
  • Certificate of calibration according to EN ISO 9001

System update
All imc measurement systems are operated by the same standard operating software (imc Devices). The imc CANSAS family systems also have parameter software (CANSAS).

  • Upgrading software on new operating systems
  • Expansion of functionality
  • Modernization
  • Correcting errors
  • Continuous data compatibility is always guaranteed
  • Current versions ensure optimal support

Warranty extension

  • Per year and device
  • Without system inspection or calibration
  • Only possible immediately after current warranty

Express repairs

  • Preferential, fastest possible processing
  • Typically under 5 working days plus shipping time
  • Repair costs extra

Remote maintenance
Our support center can do practically everything using WebEx that we could do on a personal visit...without the travel time.

  • Remote control of client's PC
  • Applying patches
  • Online explanation of program functions
  • Video transfer (USB camera included by request - free of charge with your first order)

Training
Our training programs range from product, user and developer courses and seminars, to special topics and user workshops on specific application tasks. As part of the expanded service offer, we also can provide:

  • Project-specific application advice
  • Implementation research
  • Application programming
  • System integration
  • Creation of requirement specifications
  • On-site measurement and testing support
  • Contracted measuring and testing
  • And much more...

Here you can find our complete list of training programs and seminars.

imc Test & Measurement is an Axiometrix Solutions company.

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